{"id":527358,"date":"2026-04-13T09:00:00","date_gmt":"2026-04-13T13:00:00","guid":{"rendered":"https:\/\/www.paymentsjournal.com\/?p=527358"},"modified":"2026-04-08T11:55:24","modified_gmt":"2026-04-08T15:55:24","slug":"instant-irrevocable-payments-demand-a-fraud-prevention-reboot","status":"publish","type":"post","link":"https:\/\/www.paymentsjournal.com\/instant-irrevocable-payments-demand-a-fraud-prevention-reboot\/","title":{"rendered":"Instant, Irrevocable Payments Demand a Fraud Prevention Reboot"},"content":{"rendered":"\n<p>When a shopper is tricked into making a fraudulent purchase, they expect recourse from their financial services provider. These guardrails are one of the reasons credit cards have become predominant in the U.S.\u2014not only can consumers dispute charges after the fact, but many issuers proactively alert users when suspicious activity occurs.<\/p>\n\n\n\n<p>Similar protections exist for ACH payments, but they are largely a function of the lag between payment initiation and settlement. With real-time payments, such as those facilitated by FedNow and the RTP network, this buffer disappears.<\/p>\n\n\n\n<p>As both systems gain traction, particularly in B2B use cases, fraud prevention strategies must evolve to address payments that are instant and irreversible.<\/p>\n\n\n\n<p>In a recent PaymentsJournal podcast, <a href=\"https:\/\/www.linkedin.com\/in\/darrenbeyer\/\">Darren Beyer<\/a>, Chief Product Officer at Qolo, and <a href=\"https:\/\/javelinstrategy.com\/our-team\/suzanne-sando\">Suzanne Sando<\/a>, Lead Fraud Management Analyst at Javelin Strategy &amp; Research, discussed how the convergence of faster payments and increasingly sophisticated fraud is fueling a full-scale redesign of fraud prevention architecture. It has also placed a demanding onus on financial institutions to implement highly precise risk controls while preserving the customer experience.<\/p>\n\n\n<div itemscope itemtype=\"http:\/\/schema.org\/AudioObject\"><meta itemprop=\"name\" content=\"Instant, Irrevocable Payments Demand a Fraud Prevention Reboot\" \/><meta itemprop=\"uploadDate\" content=\"2026-04-13T09:00:00-04:00\" \/><meta itemprop=\"encodingFormat\" content=\"audio\/mpeg\" \/><meta itemprop=\"description\" content=\"\nWhen a shopper is tricked into making a fraudulent purchase, they expect recourse from their financial services provider. These guardrails are one of the reasons credit cards have become predominant in the U.S.\u2014not only can consumers dispute charges...\" \/><meta itemprop=\"contentUrl\" content=\"https:\/\/media.blubrry.com\/paymentsjournal\/content.blubrry.com\/paymentsjournal\/Qolo_001-001_Final_Draft.mp3\" \/><iframe data-src=\"https:\/\/player.blubrry.com\/?media_url=https%3A%2F%2Fmedia.blubrry.com%2Fpaymentsjournal%2Fcontent.blubrry.com%2Fpaymentsjournal%2FQolo_001-001_Final_Draft.mp3&amp;modern=1&amp;podcast_link=https%3A%2F%2Fwww.paymentsjournal.com%2Finstant-irrevocable-payments-demand-a-fraud-prevention-reboot%2F#mode-Light&border-161682&progress-161682\" scrolling=\"no\" width=\"100%\" height=\"165\" frameborder=\"0\" id=\"blubrryplayer-1\" class=\"blubrryplayer lazyload\" title=\"Blubrry Podcast Player\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" data-load-mode=\"1\"><\/iframe><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-window-is-closing\">The Window Is Closing<\/h2>\n\n\n\n<p>As faster payments erode the traditional safety net around transactions, institutions must shift fraud detection to earlier stages of the payment process. In the past, organizations benefited from extended review periods, during which funds could be reversed if necessary. That capability is quickly becoming a thing of the past.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"#form\"><img fetchpriority=\"high\" decoding=\"async\" width=\"728\" height=\"90\" src=\"https:\/\/www.paymentsjournal.com\/wp-content\/uploads\/2026\/04\/Qolo-001-001-Banner.jpg\" alt=\"\" class=\"wp-image-527359\" style=\"aspect-ratio:8.090119812467442;width:634px;height:auto\" srcset=\"https:\/\/www.paymentsjournal.com\/wp-content\/uploads\/2026\/04\/Qolo-001-001-Banner.jpg 728w, https:\/\/www.paymentsjournal.com\/wp-content\/uploads\/2026\/04\/Qolo-001-001-Banner-300x37.jpg 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>\u201cIn the world of instant payments, specifically around RTP and FedNow, you&#8217;ve got an instantaneous movement and settlement of money. And that&#8217;s where the problem lies, because there&#8217;s no longer time to pull this stuff back,\u201d Beyer said. \u201cThere&#8217;s no window where you have an ability to say, \u2018I really didn&#8217;t mean to send it\u2019 or \u2018I fat-fingered this particular account number.\u2019\u201d<\/p>\n\n\n\n<p>\u201cWith that gone, it&#8217;s less of an opportunity for the people sending payments to fix problems, and that opens the window for fraudsters,\u201d he said.<\/p>\n\n\n\n<p>In this environment, striking the right balance between strong fraud prevention and a seamless customer experience is difficult, especially given the high expectations shaped by card and ACH transactions.<\/p>\n\n\n\n<p>These challenges are accelerating the need for real-time decisioning, where firms analyze multiple data points to assess payment risk before processing. However, achieving high decision accuracy will likely require introducing some level of friction. While this may feel new in the context of real-time payments, methods like multi-factor authentication are already familiar to both banks and customers.<\/p>\n\n\n\n<p>\u201cEvery time I log into YouTube, I get a six-digit one-time passcode,\u201d Beyer said. \u201cIf I have to do that for YouTube, why is my financial institution not making me do that? They do when I log in, but if I&#8217;m doing a big payment out, shouldn&#8217;t the same thing be happening? Isn&#8217;t the \u2018friction\u2019 of getting a one-time passcode worth the extra two or three seconds it takes to put that into the website? I think the answer is yes.\u201d<\/p>\n\n\n\n<p>The challenge lies in applying the right amount of friction in an emerging payments model. This is where step-up authentication plays a key role. It allows institutions to adjust controls, enabling low-risk payments to proceed smoothly while subjecting higher-risk transactions to greater scrutiny.<\/p>\n\n\n\n<p>Even so, introducing any friction into the customer journey can raise concerns for financial institutions.<\/p>\n\n\n\n<p>\u201cThere has been an assumption that strong security will ruin the customer experience, but Javelin has found that good security can improve trust and adoption of certain payment channels and methods and new technologies,\u201d Sando said. \u201cConsumers and businesses want to know that their accounts and their money is protected and that they can trust the institution and the organizations that they choose to do business with.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-widening-technology-gap\">The Widening Technology Gap<\/h2>\n\n\n\n<p>Implementing safeguards that remain invisible to legitimate users yet highly effective against bad actors is no small feat, but the tools to optimize this balance are rapidly improving.<\/p>\n\n\n\n<p>Artificial intelligence has been instrumental in advancing these capabilities, as it has across nearly every sector. However, many financial institutions have lagged in adopting these technologies.<\/p>\n\n\n\n<p>\u201cThis is a scenario where it&#8217;s so rapidly changing the industry but the traditional players\u2014processors and banks who are operating under a regulatory environment and are operating under an environment where you can&#8217;t inhibit people from getting access to their money\u2014they have all these constraints,\u201d Beyer said. \u201cFraudsters don\u2019t, and they can just start playing with all these great new AI tools.\u201d<\/p>\n\n\n\n<p>\u201cThere&#8217;s always been a gap,\u201d he said. \u201cFraudsters have always been ahead of the financial institutions and the processors, and the reason for that is they&#8217;re more nimble; they&#8217;re able to get things done quicker. If you didn&#8217;t have that gap, you wouldn&#8217;t have fraud.\u201d<\/p>\n\n\n\n<p>Unfortunately, this gap is not only persistent but widening. Rapid advancements in generative AI and the emergence of AI agents have enabled cybercriminals to scale both the speed and scope of their attacks.<\/p>\n\n\n\n<p>\u201cBad actors can adopt those technologies quickly, and they&#8217;re incredibly creative. I don&#8217;t want to give them applause for that, but they&#8217;re incredibly inventive in the way that they take risks to use new technology,\u201d Sando said. \u201cIt&#8217;s difficult for FIs to keep pace when it comes to the adoption of any innovation.\u201d<\/p>\n\n\n\n<p>\u201cIt&#8217;s no surprise that AI is a problem for criminal manipulation,\u201d she said. \u201cBut we also know that it&#8217;s a huge asset for financial services that they could make great use of in terms of automating certain aspects of the customer experience. Or even the employee experience, for things that maybe used to be a manual review of transactions, or typical tasks that were completed during fraud investigations.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-buttressing-the-system\">Buttressing the System<\/h2>\n\n\n\n<p>AI has quickly become central to modern fraud defenses, given its ability to detect anomalies across massive datasets. However, the rise of real-time payments is fueling the demand for intelligent infrastructure that can function as an authentication layer within the payment flow.<\/p>\n\n\n\n<p>This is especially critical in commercial environments, where overly restrictive controls can lead to false declines or delays\u2014issues that can quickly escalate into serious operational and reputational damage.<\/p>\n\n\n\n<p>Ultimately, faster payments are not just driving the need for better technology, they are forcing financial institutions to rethink their entire approach to fraud prevention.<\/p>\n\n\n\n<p>\u201cThe organizations that are succeeding in instant payments are going to be the ones that can make the competent decisions on risk just as quickly as that money is moving in that real-time setting,\u201d Sando said. \u201cFraud detection isn&#8217;t just this back-office function anymore, that just happens in the background without real knowledge of it. You have to highlight fraud detection because it&#8217;s now a critical piece of the payment experience.\u201d<\/p>\n\n\n\n<p>This shift in mindset is essential. The fraud threat is not going away, but institutions can take advantage of one constant: the pursuit of easy money often leads criminals down the path of least resistance.<\/p>\n\n\n\n<p>\u201cFraudsters are always going to find a way, but they are fundamentally no different than anybody else in business,\u201d Beyer said. \u201cThey have an ROI, their time is valuable, and they&#8217;re going to go where they can make the most out of their time. If your bank or your processor is tougher to get through than your neighbor\u2019s bank or processor, they&#8217;re going to go to your neighbor.\u201d<\/p>\n\n\n\n<p>\u201cMake your buttress, your fortress, your castle gate\u2014all the armor that you&#8217;re going to put around your system. Make that better than your competition and they&#8217;re going to go to your competition,\u201d he said. \u201cYou&#8217;re never going to get a 100% fraud-proof system. Fraudsters will always be ahead, but if you can make yourself better than the people around you, then you&#8217;re not going to be the target, they are.\u201d<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\" id=\"form\"\/>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f527357-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"527357\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/posts\/527358#wpcf7-f527357-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"527357\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f527357-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<table style=\"width:100%;table-layout:fixed\">\n\t<tr>\n\t\t<td style=\"border: 1px solid #cccccc;\">\n\t\t\t<table>\n\t\t\t\t<tr >\n\t\t\t\t\t<td style=\"vertical-align: top !important;\" width=\"50%\">\n\t\t\t\t\t\t<div style=\"padding-left:2%\">\n\t\t\t\t\t\t\t<P style=\"font-size: 18px;color:#4e64eb;margin-bottom: 10px;\"><b>WHITEPAPER<\/b>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<P style=\"font-size: 42px;color:black;margin-top: 0;margin-bottom: 10px;white-space: initial;\"><b>Instant Payments, Irreversible Risk: What B2B Payments Execs Should Be Asking Now<\/b>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<P style=\"font-size: 18px;color:black;margin-top: 10px;margin-bottom: 0px\">Access now!\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td class=\"hide-image\" width=\"50%\">\n\t\t\t\t\t\t<p><img decoding=\"async\" data-src=\"https:\/\/www.paymentsjournal.com\/wp-content\/uploads\/2026\/04\/Qolo-001-001-cover-.png\" border: 5px solid #555; 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These guardrails are one of the reasons credit cards have become predominant in the U.S.\u2014not only can consumers dispute charges after the fact, but many issuers proactively alert users when suspicious activity occurs. Similar protections exist for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":527360,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"1","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"0","show_inline_post_related":"0"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored 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